Frequently Asked Questions

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Our frequently asked questions are designed to empower you to resolve common issues independently. These questions cover various topics, from DUO two-factor authentication to printing services. For more complex issues, reach out to our Tech Café support team for any technology-related assistance!

TECH SUPPORT

How do I contact Tech Support? 听

VPN

How can I access the VPN? 听

UTSA MOBILE APP

Where can I find the UTSA Mobile app? 听

PRINTSPOT PRINTING

How do I print documents on campus? 听

ADOBE CREATIVE CLOUD

How can I get Adobe Creative Cloud for class? 听

AVAILABLE SOFTWARE

Where can I find software for my classes? 听

DUO TWO-FACTOR AUTHENTICATION

Need help with DUO authentication? 听

PASSPHRASE

How do I reset my UTSA passphrase? 听